30-Day Money Back Guarantee
Try HealthTal risk-free with our annual plans. If you're not completely satisfied within 30 days, we'll refund your money — no questions asked.
Applies exclusively to annual subscription plans. Monthly plans are not eligible for refunds.
30 Full Days
You have a full 30 days from your subscription date to try our platform and decide if it's right for you.
No Questions Asked
If you're not satisfied for any reason, we'll process your refund immediately without any hassle.
100% Secure
Your payment information is secure and protected. Refunds are processed through the same secure channels.
How Our Guarantee Works
Sign Up for an Annual Plan
Subscribe to any HealthTal annual plan and begin exploring our healthcare professional database immediately. The 30-day guarantee period starts on your subscription date.
Use All Features for 30 Days
Take advantage of all our features: unlimited searches, contact exports, saved lists, and more. There are no limitations during your trial period.
Request Your Refund if Needed
If you're not completely satisfied within 30 days, simply contact our support team at support@healthtal.com or through your account dashboard.
Receive Your Full Refund
We'll process your refund within 5-7 business days back to your original payment method. No questions, no hassle.
Frequently Asked Questions
What if I used the platform extensively during the 30 days?
There's no limit to how much you can use our platform during the 30-day period. Even if you've conducted hundreds of searches and exports, you're still eligible for a full refund if you're not satisfied.
Does this apply to all subscription plans?
No. Our 30-day money back guarantee applies exclusively to annual subscription plans. Monthly plans are not eligible for refunds under this guarantee due to their shorter commitment period and lower pricing structure.
How long does it take to process a refund?
Once you request a refund, we process it immediately on our end. Depending on your payment method and bank, it typically takes 5-7 business days for the refund to appear in your account.
Can I get a refund after 30 days?
Our standard guarantee covers 30 days from your subscription date. However, if you're experiencing issues with our service, please contact our support team - we're committed to ensuring you have a positive experience with Healthtal.
Guarantee Terms & Conditions
Effective Date: January 1, 2026 · Last Updated: March 2, 2026
1. Scope & Eligibility
This 30-Day Money Back Guarantee (“Guarantee”) is offered by HealthTal, Inc. (“HealthTal,” “we,” “us,” or “our”) and applies exclusively to annual subscription plans purchased directly through healthtal.com or app.healthtal.com. Monthly subscription plans, add-on services, and any plans purchased through third-party resellers are expressly excluded from this Guarantee and are not eligible for refunds under these terms.
2. Guarantee Period
The Guarantee period begins on the date your annual subscription payment is processed (“Subscription Date”) and expires at 11:59 PM Eastern Time on the 30th calendar day following your Subscription Date (“Guarantee Period”). Refund requests received after the Guarantee Period has expired will not be honored under this Guarantee.
3. How to Request a Refund
To exercise your rights under this Guarantee, you must submit a written refund request within the Guarantee Period by either: (a) emailing support@healthtal.com with the subject line “Refund Request” and your account email address, or (b) submitting a refund request through your account dashboard at app.healthtal.com. A refund request is considered received on the date it is submitted, regardless of when it is processed.
4. Refund Amount & Processing
Upon receipt of a valid refund request within the Guarantee Period, HealthTal shall refund 100% of the annual subscription fee paid, with no deductions or penalties. Refunds will be credited to the original payment method within 5–7 business days of approval. HealthTal is not responsible for delays caused by your bank or payment provider.
5. Effect of Refund
Upon processing of a refund, your HealthTal subscription will be immediately terminated, and you will lose access to all paid features, data exports, and saved lists associated with your account. Any data exported during the subscription period may be retained by you.
6. No Usage Restrictions
There are no usage limits or conditions that must be met during the Guarantee Period. You may use all features of your subscription plan without restriction during the 30-day period and still remain eligible for a full refund.
7. Limitation
This Guarantee is limited to one refund per customer. If you have previously received a refund under this Guarantee, subsequent annual plan purchases are not eligible. HealthTal reserves the right to deny refund requests that it reasonably determines to be fraudulent or abusive.
8. Modifications
HealthTal reserves the right to modify or discontinue this Guarantee at any time. Any changes will apply only to subscriptions purchased after the modification date. Subscriptions purchased before a modification will be governed by the version of this Guarantee in effect at the time of purchase.
9. Governing Law
This Guarantee shall be governed by and construed in accordance with the laws of the State of Delaware, without regard to its conflict-of-law provisions. Any disputes arising from this Guarantee shall be resolved in accordance with the dispute resolution provisions set forth in the HealthTal Terms of Service.
10. Entire Agreement
This Guarantee, together with the HealthTal Terms of Service and Privacy Policy, constitutes the entire agreement between you and HealthTal with respect to refunds on annual subscription plans. In the event of a conflict between this Guarantee and the Terms of Service, this Guarantee shall control with respect to refund eligibility for annual plans.
By purchasing an annual subscription plan, you acknowledge that you have read, understood, and agree to be bound by the terms of this Guarantee. Monthly plans are not covered by this Guarantee and are non-refundable.